The complete
Service Management Platform

The Service Management Platform For Every Use Case


4me combines ITSM with ESM and SIAM capabilities, enabling all internal departments, such as IT, HR, and Facilities, as well as external managed service providers, to work seamlessly with each other. At the same time, 4me provides complete visibility and control of service cost and quality.

Optimize customer experience with 4me's agile service-centric architecture.
Connect any enterprise function to one cloud-based service management platform.
Increase productivity with streamlined workflows and cross-company collaboration.
Provide one complete and user-friendly self-service portal for all employees.
Make informed decisions with dashboards that track the quality and cost of all services.

4me® has the capabilities to solve these issues and more, no matter what department or service requirement you may have.

Three steps to digital transformation

ITSM
Connects people, processes and tools. The solution is based on the best IT management practices - ITIL. Works on the principle of "out of the box". The architecture of the solution makes it easy to move from ITSM to Enterprise Service Management approach.
ESM
Enterprise Service Management - workflow automation for all departments of the enterprise. Transparency and efficiency of service throughout the company. Designed to support the enterprise beyond the IT department, 4me enables the digital transformation of business processes in departments such as HR, ACS, purchasing, finance, and more. Allows you to create stand-alone environments for a single department that are easy to link when needed.
SIAM
Connect your employees, customers and external vendors. Service Integration Management (SIAM) is a management approach that helps organizations maintain control over their internal and external service providers. The basis of SIAM implementation is seamless integration with external systems.

4me Key Benefits

Quick start
Save time with preconfigured functionality. A simple change in the language in the settings will allow all employees to work comfortably in the system.
Affordable and transparent licensing model
You pay only for those users who have access to the software in the current month.
Cloud solution
You can deploy the application in a secure Russian or European cloud.
Mobile app
The system is accessible from any device.
Built-in integration
4me supports integration with many third-party systems (Jira, ServiceNow, Salesforce, etc.). The architecture of the system allows you to connect a new integration in the shortest possible time.
Collaboration
Creation of isolated domains for each department in the enterprise with flexible settings for interaction.
Cost reduction
For updates, improvements, employee training, consulting services and support.
What are you getting
Increase productivity with streamlined workflows and cross-company collaboration
Make informed decisions with dashboards that track the quality and cost of all services
Provide one complete and user-friendly self-service portal for all employees.
Connect any enterprise function to one cloud-based service management platform.

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